Frequently Asked Questions
Find answers about our transportation services,
tours, bookings, and more across beautiful British Columbia.
Arrow Travel and Transit FAQs
Welcome to the Arrow Travel and Transit FAQs page! Here, you’ll find answers to the most common questions about our tour packages, transportation services, booking process, and more across beautiful British Columbia. What services does Arrow Travel & Transit offer? We provide a range of travel services, including guided tours, charter transportation, private transfers, and scheduled passenger routes throughout British Columbia.
Booking Process
How do I book a ride with Arrow Travel and Transit? ?
You can fill out a request form on our website or contact us directly via phone or email. For tour bookings and transfers, we have separate forms to make the process easy.
How far in advance should I book?
We recommend booking as early as possible to ensure availability, especially during peak seasons or for group transfers.
Can you accommodate last-minute bookings for business meetings?
We always try to accommodate urgent requests, especially for our corporate clients. Contact us directly for availability.
Can you provide shuttles for campus events or field trips?
Definitely. We specialize in academic and group travel and can create a custom plan based on your schedule.
What cruise terminals do you serve?
We provide transfers to and from all major cruise ports in British Columbia, including Vancouver Cruise Terminal.
Do you provide corporate accounts or invoicing options?
Yes, we offer corporate accounts with monthly billing, invoicing, and priority service.
Can I request a customized route or schedule?
Absolutely. We specialize in flexible, tailored transportation. Let us know your needs, and we’ll do our best to accommodate.
What’s the minimum booking time for hourly service?
The minimum booking is usually 2 hours, but we can adjust depending on availability and request.
Do you offer Discounts available for seniors?
Yes, we offer Discounts available for seniors. Contact us for details.
Do you offer door-to-door transportation?
Yes, we provide convenient door-to-door transfers. Just let us know your pick-up and drop-off locations when booking, and we’ll take care of the rest.
Transportation
Are your drivers licensed and insured?
Yes, all our drivers are fully licensed, experienced, and our vehicles are commercially insured.
Can we make stops along the way?
Yes, you can request custom stops or a specific itinerary when booking.
Do you serve private airports as well?
Yes, we provide service to both public and private airports in British Columbia.
Can I book a recurring shuttle service for my business or organization?
Yes, we offer recurring and long-term shuttle arrangements for companies, collage, university, and event organizers.
Can I make multiple stops during my hourly rental?
Yes, hourly service is ideal for flexible travel with multiple destinations.
What is the maximum number of passengers for a private group trip?
We offer a range of vehicles vans , and can accommodate groups of various sizes —to 14 large tour groups.
Do you offer airport pickups and drop-offs at any time of day?
Yes, we operate 24/7 to match your flight schedule, including early morning and late-night arrivals.
Is your shuttle service shared or private?
We offer both options depending on your needs. You can request a private shuttle or join a scheduled shared route when available.
Can you coordinate transport for weddings or large events?
Absolutely. We work closely with event planners to coordinate logistics for seamless group transportation.
Can we decorate the vehicle for a special occasion?
Yes, we allow decorations upon request — please mention this when booking.
